Sales FAQs
Outlined below are answers to frequently asked questions regarding sales, payment, and license of WooTechy. If you still have any more queries, you are more than welcomed to contact the WooTechy Support Team. Responses are made within 24 hours on business days.
1. Can I safely make a purchase through WooTechy?
WooTechy is 100% secure. We protect your privacy as you browse, download, place an order, and make a purchase.
2. What is the difference among 1-Month Plan, 1-Year Plan and Lifetime Plan?
1-Month Plan means your license code is valid in 1 month since the day you purchase. While 1-Year Plan will be valid in 1 year. There is no time limits for Lifetime Plan. You can use it anytime you need after purchasing. All of the licenses provide the same product and features.
3. How will I know that my order has been successfully processed?
Our systems automatically send you a registration email within an hour of placing an order. Although rare, a delay is likely to be caused by email spam settings, internet or system glitches, email typos, and so on. If this happens, please contact WooTechy Support (support@wootechy.com), and your queries will be responded to within 48 hours.
4. Can I cancel an order after placing it?
5. I purchased the wrong product, what should I do?
6. What are my options for payment?
We accept the following payment methods: MasterCard, Visa, American Express, Diners, Maestro, Discover, PayPal, JCB, Phone, Fax.
7. What limitations does the WooTechy free trial version have?
There are some limitations that you cannot get access about the trial version. But you can use any features without limitations when you buy the full version.
8. Can I use WooTechy personal license on different computers?
WooTechy Personal License can only run on one computer at a time. It can’t work on two different computers at the same time. Installation is limited to two computers; for example, an office computer and personal computer, or a desktop and a laptop. However, the software can only be used on one computer at any given time.
9. Does WooTechy server store personal data from my device after using it?
WooTechy do not collect or store your personal data on our servers. The only copy of personal data will be on your computer for which you already have access. We will only store your data if you grant us permission to do so.
10. What is the after-sale service policy?
We provide life-time support and product update services for free.
11. Why is the checkout price higher than the product price?
Our product prices are not inclusive of tax. Depending on your location and local tax laws, check out prices will vary. For business users, we advise you to provide VAT ID details in the shopping cart in order to make the VAT deduction.
12. Can I cancel the subscription after the purchase?
Yes, you can cancel it anytime. If you purchase the basic 1-month or 1-year plan, there will be an auto-subscription. If you don’t want a subscription, you can cancel it by your own. You can reach out to our Support Team for help: support@wootechy.com.